The Doctor was grinning at Nora as she took in the surroundings, her smile dropped just a little when Nora asked 'What exactly is it, again?'. 

"The TARDIS which stands for time and relative dimension in space." The Doctor responded. "Your bags are right there. What is your name by the way?" She pointed over to what looked like an old school bus seat strapped up to the railing that OSHA would probably have marked her down for. The suitcase was sitting open and Nora's hairbrush had fallen to the floor. "Easy explanation for the TARDIS though is calling it my space traveling time ship." She was pulling some levers and pushing some buttons and staring at a screen. "She's not pleased with me right now. It's like she thinks it is my fault she's broken." The Doctor stressed the word 'my' making it seem as if someone else had come into the ship and beat up the TARDIS to cause its malfunction. 

"But on the bright side I've got the TARDIS into good enough working condition to do space travel. Time travel is out of commission for now though. Sorry. I can get you to wherever you were going, before you know aliens kidnapped you. Think of me as a taxi. No, don't that's a terrible idea. I'm not a taxi." The Doctor was shaking her head. Truth be told if Nora hadn't just stepped into a Police box that was bigger on the inside it would have been easy for her to believe the woman at the consul was unhinged, well even standing in the TARDIS Nora might still believe that actually. 

"What I am wondering right now is why did they kidnap you? Have you time traveled before?" The Doctor had her hand on a screen and was punching in what could be assumed as numbers.