For some reason I feel really dirty doing this, as if I'm trying to take advantage of the community I've been part of for so long, but here I go nonetheless...

I'm in the midst of doing my bachelor project studying IT (a study hilariously abbreviated as "BAIT"), and my project group is doing a short questionnaire to collect some initial data to supplement a handful of interviews we did to base the problem statement on (link leads to the questionnaire). There are nine questions in total, so it shouldn't take more than a minute or two unless you feel particularly helpful and want to be elaborate in the final question, where you can offer written preferences.
The questionnaire is about airport navigation for passengers and whether this poses any kind of challenge or discomfort. Every single answer is very helpful and will help my project group make a more relevant end product.
Thank you in advance.

(There has been some confusion prior to me posting the questionnaire here, but at the question reading "If yes" at first, you can just scroll past it if you selected "no".)

Ah yes. The joys of rushing through an airport, especially when your flight left late and you have to make a connection. Fortunately only had to sprint through the airport once to make another flight.

I once spent about an hour lost in Sciphol airport, but that was when arriving because I didn’t have any bags and was looking for an exit instead of heading to bagage claim (I didn’t have any bags with me so in my head was like, nope not that way).

Other than those two times never had any issues with airports aside from endless waiting and delays.

Ah yes. The joys of rushing through an airport, especially when your flight left late and you have to make a connection. Fortunately only had to sprint through the airport once to make another flight.

I once spent about an hour lost in Sciphol airport, but that was when arriving because I didn’t have any bags and was looking for an exit instead of heading to bagage claim (I didn’t have any bags with me so in my head was like, nope not that way).

Other than those two times never had any issues with airports aside from endless waiting and delays.

I had a small stopover in Schiphol myself in 2015 when they were doing some renovations to the airport and there was 1 toilet for the terminal because of it. Nightmare.

The other few times I've been through since, it's been very nice though I must say.

As a UKer living in Australia I've been in so many airports and have racked up some mega air miles. I hate flying.

Thank you to those that have taken the questionnaire thus far, and of course for the posts.

What you're saying lines up pretty well with the data we've collected on the subject thus far, really. It seems that people generally don't have issues finding their way around airports as long as they do so on their own time - that is, show up at the airport when they want to and can give themselves a wide time slot to calmly find the information they need - but tend to have a bit more in more stressful situations where the time available is beyond their control, such as with connected flights... but even then it seems more a result of hurrying without taking the time to think rather than persons actually having trouble.