Hidden 9 yrs ago Post by drpepper
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drpepper

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My friend @GoddessSophia is having some troubles getting onto the site. She hit post earlier today and she got the eternal hourglass followed with the message that the connection had timed out. She is currently unable to log into the site because of this connection timing out issue. She is from UK if that makes a difference.

Is this a known issue? Below is an excerpt from our exchange of emails on the subject.

I can't when it won't even let me go to the log in menu as it shows up with the error message, or site won't even load(
On 14 Nov 2015 01:05, xxxxxxx wrote:
Have you logged right out and tried logging back in?

From: xxxxxxx
Sent: November-13-15 10:03 AM
To: xxxxxxx
Subject: Re: Situation

Like I mentioned, I was writing your reply and when I clicked send...it buffered for a bit but then came up as system timed out. So I refreshed so I could send your message again. And it kept doing that, and now keeps reading err...system error. Connection timed out. Then below it says view saved copy...but it doesn't let me do anything on the site just read :( It's been like this for over an hour or so :(

On Fri, Nov 13, 2015 at 4:59 PM, xxxxxxx wrote:
Can you tell me exactly what you experienced so I can give it to them? The probably need to know if any error messages came up or how it happened exactly. Can you give me more information? I'll go reread your first email about this... but I think they'll need more.

Hidden 9 yrs ago Post by stark
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stark snarky genius

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From time to time the site has issues like this, but they will generally clear up on their own. Unfortunately, I don't have any advice except for your friend to be patient and keep trying.
Hidden 9 yrs ago Post by Rosalind
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Rosalind ... douleur exquise ...

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I'm UK based and cannot access the site through my laptop, but can through my phone. For me it keeps saying "No data received. ERR_EMPTY_RESPONSE"

Hidden 9 yrs ago Post by drpepper
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drpepper

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Sherlock & Rosalind.

Thank you so much for the help. =)

It's not ideal, but I understand. I'm having her run an anti-malware program and try again. If anything interesting pops up I'll add it here.
Hidden 9 yrs ago Post by drpepper
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drpepper

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Just a note for those of you who are waiting on @GoddessSophia as per the above note... she hasn't been able to get onto the website with either phone, tablet, or computer. She is pretty stressed about leaving you hanging. Be gentle with her, if you please. ;)

@Love Dove
@HushedWhispers
@Altered Tundra
@Apokalipse

1x Like Like
Hidden 9 yrs ago Post by AlteredTundra
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AlteredTundra

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Just a note for those of you who are waiting on @GoddessSophia as per the above note... she hasn't been able to get onto the website with either phone, tablet, or computer. She is pretty stressed about leaving you hanging. Be gentle with her, if you please. ;)

@Love Dove
@HushedWhispers
@Altered Tundra
@Apokalipse


Please tell her it's no worry. We have all been in her situation at one point or another. We are all patient guilders. ^ ^;
Hidden 9 yrs ago Post by Apokalipse
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Apokalipse AAAAAAAAAAAAAAAAAAAA!

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Just a note for those of you who are waiting on @GoddessSophia as per the above note... she hasn't been able to get onto the website with either phone, tablet, or computer. She is pretty stressed about leaving you hanging. Be gentle with her, if you please. ;)

@Love Dove
@HushedWhispers
@Altered Tundra
@Apokalipse


It's all good! I totally understand, my computer was riddled with viruses a couple of months ago
Hidden 9 yrs ago Post by GoddessSophia
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GoddessSophia Broken Girl

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@drpepper
@Love Dove
@HushedWhispers
@Altered Tundra
@Apokalipse

I just got back on the site :) Hopefully it'll work for me and not mess up for me so much like it did yesterday. Thanks for all the support and help you guys :)
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