@Sherlock Holmes I suppose that I understand the pro's and con's of laying low. It's certainly more preferable and inspires (haha, this sounds dumb, but it's true) a sense of awe and seriousness when you
do appear to make your presence known. Not that that works on everyone, but for newer members or members that treat this forum very seriously, it might. But I suppose that there also needs to be a trade off. You can't have a team full of moderators that are low key, busy or inactive, and then maintain that and expect it to work. You guys made a right step with Mag Lev I think. But you need a few more Mag Lev's in terms of activity. And I also feel like you need someone that is more willing to take a hardline and put his foot down every once in a while. But I can't be too sure. To be honest, you guys have become kind of a meme in terms of how much we can depend on you, and that's not really in the positive way. I'm sure you would like to turn that around and become known for dependability.
Your explanation to the capacity of what moderators can do explains a lot, I think. It isn't an excuse for why most moderators are so inactive, but it excuses why nothing ever seems to change on this website. But it seems that like before it leads me back to the same point. Why wasn't this communicated to us properly? It seems like if we were made more aware of these type of limitations, it'd have prevented a lot of headache. Failure to communicate is still failure.
It also begins to explain perhaps why the community is failing. Changes cannot be made without Mahz, who isn't here. But these changes are required to fix, fundamentally, the guild. I take it you agree with me on that, at least.
I guess your priorities make sense, to me, somewhat. But I have to say I don't like how you guys characterize yourself as janitors. This removes the burden of interaction with the community and as a result alienates you from us (even more than you already have). Whether or not interaction and engaging the community is part of your 'job description' seems irrelevant to me. You are a moderator not because you get paid, you are a moderator because (I presume) you enjoy the community and/or have connections to it somehow. To me that means you also need to take that extra step of being and remaining a part of the community. And that doesn't mean every moderator needs to be an active engaging member, but I'd say it at least means that the staff consists of some people that are actually involved in the community and are aware of whatever is happening inside the community. Again, ivory tower. Previous answers by other mods have only reinforced the idea to me that there is an ivory tower.
Disclosing what you guys do or not isn't really something I care about. I'm not looking for a message every time you move a thread or ban someone. But a statement regarding what you just described as to moderator priorities is definitely something I'd consider worthwhile mentioning.
But in the end all of that still comes down to Mahz' absence being kind of a stick in the wheel. And that sucks because it's an issue that I feel could be easily alleviated had he taken the precaution to foresee this situation and anticipate it and share some power with someone else (you, for example) that made running the guild easier while he was absent. At the moment RPG sounds like a monarchy without a monarch.
Is there any communication at all with Mahz? I know I saw him in the discord once, and Hank mentioned he had to check his skype, and mahz mentioned that he didn't use skype anymore (something like that). Seems to indicate that there's not a whole lot if any contact with Mahz. Seems.. really inefficient and stupid.